February’s Employee Spotlight shines on Eligio Infante, Patient Navigator Supervisor and Interpreter at Flushing Hospital Medical Center.
Eligio is a graduate of the University of Vermont, where he received a B.A. in Psychology. As a Supervisor, he leads a group of dedicated Navigators who assist patients in overcoming barriers that may prevent them from receiving healthcare.
As part of his work day, Eligio and his team may be scheduling appointments and reminders for patients, providing medical interpretations, Diabetes prevention classes for those at risk, diet and nutrition workshops, community outreach at health fairs, smoking cessation workshops to help smokers quit and stay smoke free and make healthier lifestyle choices.
When asked about his hobbies, Eligio responded, “I enjoy reading, travel, visiting new places and cultures as well as focusing on health and wellness. I like to go to the gym and going for a run.”
Being a Patient Navigator Supervisor and Interpreter is both rewarding and challenging. “It’s challenging to see a patient looking stressed or confused. However, I feel especially pleased when a patient is not fluent or has a very limited understanding of the English language and I can be there for them at their doctor’s visit. When you see the look fear turn to relief and gratitude on the patients face knowing it was me that helped them understand their diagnosis treatment through interpretation or knowing that their diabetes is under control or I having assisted them by providing the tools to quit smoking is very rewarding.”
For these and so many other reasons we congratulate Eligion Infante for being Flushing Hospital’s February Employee Spotlight!
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