The Chinese American Independent Practice Association (CAIPA) held their annual Asian Heritage Night awards ceremony this year at Carnegie Hall in New York City. The event was held to acknowledge and thank the efforts of health care organizations that are committed to improving health in the Asian American community, including Flushing Hospital Medical Center.
This year, Flushing Hospital was recognized for their dedication and commitment to creating a culturally sensitive environment where members of the Asian community can receive the highest quality care. During the ceremony, CAIPA officials presented Flushing Hospital Medical Center with a plaque that stated “In appreciation for your outstanding and culturally sensitive services to the Asian American community.”
Flushing Hospital Medical Center understands the importance of providing quality care for our Asian community, which comprises roughly 35 percent of our patient population. As a result, the hospital has taken many steps to meet the population’s needs, including hiring an ethnically diverse staff to help understand and meet the specific needs of those we serve, (over 200 members of Flushing’s staff are bi-lingual in either Chinese or Korean).
While Flushing Hospital Medical Center provides many services, two specific programs were highlighted
- Flushing Hospital’s dedicated Mental Health and Substance Abuse Program for Asian patients allows an otherwise private and cautious portion of our population an opportunity to share their feelings and experiences with Asian mental health professionals who can better understand the issues facing those in the Asian communities. This service designed specifically for the Asian community provides a forum to break down cultural barriers and address subjects that might not be addressed.
- Flushing Hospital’s Asian Hospitalists Program provides our Chinese and Korean speaking patients the opportunity to have dedicated Asian hospital-based physicians to oversee their care and address all of their needs in the language they are most comfortable communicating. This program allows for better outcomes as our Asian patients can more effectively share their medical issues directly with a physician who speaks their language, allowing our staff to provide the most appropriate care.
During the event, Flushing Hospital’s efforts were highlighted as part of a ten minute video that featured members of the hospital team including Bruce J. Flanz, President and CEO, Dr. Daniel Chen, Assistant Chairman of Mental Health and Dr. Yueting Shang, Coordinator of the Hospitalist Program, who all shared the hospital’s commitment to patient care.
Flushing Hospital Medical Center is proud of their relationship with the Asian American community and will continue to work to meet their healthcare needs and improve the overall wellness of those who depend on us.
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