Patients' Bill Of Rights

As a patient in a hospital in New York State, you have the right, consistent with law, to:

  • (1) Understand and use these rights. If for any reason you do not understand or you need
    help, the hospital MUST provide assistance, including an interpreter.
  • (2) Receive treatment without discrimination as to race, color, religion, sex, national origin,
    disability, sexual orientation, source of payment, or age.
  • (3) Receive considerate and respectful care in a clean and safe environment free of
    unnecessary restraints
  • (4) Receive emergency care if you need it.
  • (5) Be informed of the name and position of the doctor who will be in charge of your care in
    the hospital.
  • (6) Know the names, positions and functions of any hospital staff involved in your care and
    refuse their treatment, examination or observation.
  • (7) A no smoking room.
  • (8) Receive complete information about your diagnosis, treatment and prognosis.
  • (9) Receive all the information that you need to give informed consent for any proposed
    procedure or treatment. This information shall include the possible risks and benefits of
    the procedure or treatment.
  • (10) Receive all the information you need to give informed consent for an order not to
    resuscitate. You also have the right to designate an individual to give this consent for you
    if you are too ill to do so. If you would like additional information, please ask for a copy of
    the pamphlet “Deciding About Health Care — A Guide for Patients and Families.”
  • (11) Refuse treatment and be told what effect this may have on your health.
  • (12) Refuse to take part in research. In deciding whether or not to participate, you have the
    right to a full explanation.
  • (13) Privacy while in the hospital and confidentiality of all information and records regarding
    your care.
  • (14) Participate in all decisions about your treatment and discharge from the hospital. The
    hospital must provide you with a written discharge plan and written description of how
    you can appeal your discharge.
  • (15) Identify a caregiver who will be included in your discharge planning and sharing of
    post-discharge care information or instruction.
  • (16) Review your medical record without charge. Obtain a copy of your medical record for
    which the hospital can charge a reasonable fee. You cannot be denied a copy solely
    because you cannot afford to pay.
  • (17) Receive an itemized bill and explanation of all charges.
  • (18) View a list of the hospital’s standard charges for items and services and the health plans
    the hospital participates with.
  • (19) You have a right to challenge an unexpected bill through the Independent Dispute
    Resolution process.
  • (20) Complain without fear of reprisals about the care and services you are receiving and to have
    the hospital respond to you and if you request it, a written response. If you are not satisfied
    with the hospital’s response, you can complain to the New York State Health Department.
    The hospital must provide you with the State Health Department telephone number.
  • (21) Authorize those family members and other adults who will be given priority to visit
    consistent with your ability to receive visitors.
  • (22) Make known your wishes in regard to anatomical gifts. You may document your wishes in
    your health care proxy or on a donor card, available from the hospital.

Public Health Law(PHL)2803 (1)(g)Patient’s Rights, 10NYCRR, 405.7,405.7(a)(1),405.7(c)